Jewelry FAQ

How do I take care of my jewelry?
  • The best part about our jewelry is that it is super easy to take care of.  Since it doesn't change colour being exposed to water, sweat and the elements of everyday wear you don't need to worry about it tarnishing or fading.
  • Our suggested care includes using a soft cloth to wipe it down, and if water is necessary to get off bigger dirt we suggested using a damp cloth for a deeper clean.
  • Our sterling silver jewelry is just as durable, and suggest cleaning it with a polishing cloth or using a solution for a deeper cleanse 
Do you do custom orders?
  • Yes, please send us an email to shop@upandarmed.com for any custom requests regarding ARMEDFine pieces

How do I know my size?

  • Please check out our size guide for all the details on how to size for rings, bracelets and rings 

Where is the jewelry made?

  • The jewelry is designed in Toronto by Desiree Girlato and is carefully made with the outmost quality and care.  Some of the pieces are actually made by hand by the designer herself.

Do you have a warranty?

  • Yes, we got you! We are always here to help you with pieces you have purchased with us.  The jewelry is under warranty for 2 years, which means we will gladly help you with any damage to the material or the workmanship of the jewelry occurs

What do I do if i receive the wrong item or if it arrives defective?

  • Whoops, please except our apologies! Send us an email to customerservice@upandarmed.com with your name, order number and a picture of the defective item. Our team will be happy to help you resolve this as smoothly as possible.