FAQ


SHIPPING

We ship worldwide via Canada Post and orders are processed within 1-2 business days. Orders are expedited and tracking information is provided upon request via email. 

RETURNS + EXCHANGE 

  • Unworn items are eligible for an EXCHANGE ONLY within 14 DAYS of purchase with a valid receipt. We do NOT accept returns under any circumstances, nor will we exchange any goods that have been worn, damaged or used.
  • Any items bought on sale are FINAL SALE.

REPAIRS

  • ARMED will not repair any outside jewelry.
  • Jewelry repairs within 3 weeks of purchase with accompanying receipt will be completed free of charge. After 3 weeks a service repair charge will apply.  Repairs start at $25.00 and go up based on materials and time needed to sufficiently fix the piece.
  • Once all repairs are completed, you will be contacted for payment and pick up. ARMED will hold pieces for 2 months only  (from the drop off date). If you do not come within the allotted time to pick up your repair, the piece becomes the property of ARMED LTD.
  • Repairs and adjustments will be done ONLY at the Parkdale location (1380 Queen Street W.)

STYLIST PULLS

We would love to work with you and be a part of your project. We asses stylist pulls for editorial/photography shoots on a case by case basis as we want to ensure that the pull fits in with our brand and product offerings. Please e-mail us or drop into our store with inquiries for rental rates and costings (shop@upandarmed.com or 1024 Dundas Street W).